| Description |
At East Avenue Dentistry, the front desk is the heartbeat of our practice. We’re looking for a friendly, adaptable, and detail-oriented Front Desk Team Member who’s excited to play a vital role in both of our primary front desk positions: ???? Phone Pro – Making and receiving calls, scheduling appointments, confirming visits, and helping patients with questions. ???? Patient Concierge – Greeting patients warmly, checking them in and out, collecting payments, and creating a welcoming first impression. This role is a blend of both positions, keeping you engaged, connected with patients, and central to the team’s success. ???? Why You’ll Love Working Here: Flexibility – We work with your schedule (Tues–Thurs flexible hours) while keeping key coverage Monday and Friday. Team Growth – We invest in our people — CE opportunities, mentorship, and leadership pathways are available to help you grow professionally. Office Growth – Be part of a practice that is expanding and innovating, where your contributions help shape the future of East Avenue Dentistry. A positive, supportive team culture (caring, fun, helpful, honest, adaptable). Patients who appreciate kindness, laughter, and a great first impression. ???? What We’re Looking For: Warm, professional communication skills — both in person and on the phone. Attention to detail with scheduling, billing, and insurance tasks. Tech-savviness with dental software and digital tools (training provided). Team player mentality — willing to jump in wherever needed. Bonus qualities we’re especially excited about: ???? Pride in keeping the front desk and common areas clean and welcoming. ???? Ability to speak a second language to connect with more of our community. ⏰ Schedule: Monday: 8:00 AM – 4:45 PM Tuesday–Thursday: Flexible scheduling Friday: 7:45 AM – 3:45 PM ➡️ Total: ~39 hours per week ???? Location: 1641 East Ave, Rochester, NY 14610 |
