| Description |
How would you like to work in a positive, fun atmosphere where you can feel proud of the work you do and recognized for your efforts? We are looking for a full-time Oral Surgery Team Lead to join our team and focus on the oral surgery team! We are a fast-growing practice, looking for a compassionate, detailed oriented and organized candidate to join our team. Our oral surgeon works clinically 2 days per week between our Canandaigua, Victor and West Henrietta offices. He specializes in all aspects of oral surgery, focusing on patient care and creating an exceptional experience for our patients. The Oral Surgery Team Lead would assist patients with understanding the financial impact of their treatment needs along with maintaining a productive and efficient schedule for the entire team. The Oral Surgery Team Lead position is a full-time position - working 4 days per week! Our ideal candidate for this position will have some experience with dental procedures, dental insurance and treatment planning. They will have exceptional customer service & communication skills, be friendly & compassionate and organized & thorough. Our ideal candidate for this position believes in: Giving our patients their highest level of service every day. Standing behind all the services that we offer. Working with everyone on our team for a smooth and productive day. An understanding of how patients feel walking into a dental office and how to make them as comfortable as possible. We expect all of our team members to embrace our core values and treat all of our patients as VIPs! When the surgeon is in the office (2 days per week) Greet and guide patients through the surgical consultation and financial discussion process. Review treatment plans and explain costs, payment options and insurance benefits. Coordinate scheduling for all patient appointments. Ensure proper documentation and consent forms are completed. Resolve any day to day questions with the help of your Regional Manager. Provide clear post-operative instructions and help answer any patient questions. Lead end of day team wrap up meetings. On non-surgical days (2 days per week) Manager and monitor the oral surgeon’s schedule and fill as needed. Follow up with patients on outstanding treatment plans, payments or questions. Handle post-operative calls and respond to concerns related to recovery with the help of the oral surgeon. Communicate with referring offices for records, referrals, biopsy results and treatment completed. Support patients with next steps following surgery |
