Risk Management - Improving Patient Safety: An Analysis of Dental Risks and Liability

Start Date: March 21, 2018 6:00pm
End Date:
Location: Monroe Golf Club
Address: 155 Golf Ave.
City: Pittsford
State: NY
Zip: 14534
Featured Speaker: Michael Ragan, DMD, JD, LLM
Sponsor: Fortress Insurance Company


This course presents strategies to enhance quality care and patient safety by identifying potential malpractice issues and associated clinical risk management principles.  Topics, including dental extractions and implants, failure to diagnose oral cancer and periodontal disease, opioid management, communication, documentation, the informed consent process, and HIPAA/HITECH regulations, will be explored through a comprehensive analysis of dental claims.  This three hour lecture is designed for dentists and dental staff.  There are no prerequisites.


  • Identify common risk factors in implant, extraction, and failure to diagnose cases.

  • Understand how to implement key clinical risk management strategies to help mitigate associated risk factors, improve patient safety, and reduce untoward outcomes and malpractice claims. 

  • Gain knowledge about opioid management, including considerations for prescribing and securing opioids in the dental practice.

  • Learn effective policies and procedures to help improve HIPAA/HITECH compliance in the dental practice.

Dr.  Ragan is an attorney who  represents physicians, dentists, and nurses in  civil and administrative litigation. Dr. Ragan practiced dentistry for many years and also spent nine years managing healthcare professional liability claims in the insurance industry. Dr. Ragan is a director of Fortress Insurance Company and chairs the Claims Committee. Dr. Ragan has nothing to disclose.



Upon completion of this live presentation, attendees will earn 3 CEU credits.

Fortress policyholders receive a 10% Risk Management credit which will be applied to their next three policy periods.


Fortress Insurance Company is a wholly owned subsidiary of OMS National Insurance Company (OMSNIC). Fortress Risk Management Seminars are produced and sponsored by OMSNIC.  OMSNIC is an ADA CERP Provider. The continuing education activity has been planned and implemented in accordance with the standards of the ADA Continuing Education Recognition Program (ADA CERP) through joint efforts between OMSNIC and the New York 7th District Dental Society.  ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.  ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.  OMSNIC designated this activity for three (3) continuing education credits.